BALA FACTORY
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As requested I attach photos of the cushions you made for us on the chairs. As you can see they go verywell with existing cushion that we already had for the bench .Thanks again. Chris Lord
Hi, many Thanks received all safe & sound and they look wonderful kind Regards Marie
Navy dog coat received. My friends are delighted with it and Dram seems very happy to wear it. Fits perfectly. Many thanks
Eileen
After purchasing my first dog bed from yourselves before Christmas I was so overwhelmed with the quality and thought that goes in to these . A dog bed made by animal lovers really shows in these quality beds . I've spent lots more money in the past on dog beds that just don't match up to these in any way for comfort for my doggies . Needless to say they were well chuffed and nesting away in the new package that arrived today that was 2 more beds for the living room.
Thankyou so much for such lovely comfortable , practical and warm beds from Mark and the doggies Bronson , Bunty and Betty
Thank you so so much for such a comfortable bed of such quality for my doggies .
What a difference a bed of real quality makes.
All the best
Mark Green
Just received the 8 x deep chair cushions & bench cushion and I am very pleased with them
Ididn’t have to wait too long for them either.Thanks very much Mrs Jacqueline King
Hi
Would like to send you a picture of Lucca in her new bed!!
No words are necessary to tell you how much she likes it!!
Thank you for your assistance in choosing the right bed !!
Regards
Carol Baxter
Many thanks for keeping me informed. We very much look forward to receiving it (we have had a bala dog bed that must be 15 years old now - it has been great!)
Best wishes Emma
I would advise anyone using a plastic dog basket for their bed to buy several of your deep cushion liner mattresses. Unlike the ones you get from pet shops, these wash without going lumpy, and fit into the machine perfectly. They also help to keep dogs snug and dry.
Donna Waring, Manchester.
Hi. Just to say thank you for the very quick delivery of the dog beds which arrived yesterday. The beds are super and the dogs looked warm and cosy as they snuggled in them last night.
You'll be recommended
Helen
My Order has arrived, and I thank you for your excellent service. Wish other companies were like you!
My thanks to you
Mrs. CJS
Hello,
Just wanted to let you know how happy I am with my window seat cushion & cover which arrived today. It can be a bit risky ordering over the internet, so please accept my grateful thanks for a lovely product.
Best Wishes
Nicola
Thank you very much for the 2 dog beds. They are gorgeous…Dog hasn’t had a look in yet as he can’t get me off them!!!
Actually he can’t make his mind up which is his favourite. I did an experiment to test him, but he definitely thinks they’re as nice as each other.
I’d send a photo but he’s feeling a bit miserable at the moment with his head in a bucket to stop him licking a sore leg which got caught on some barbed wire at the week-end. I think the bed game has cheered him up a bit though!Thanks again.Alison and Mac
Received, with thanks.
The dog already loves it, even more than he loves the sofa (which makes us both happy!).
Thanks.
Jo
Many Tks for the covers which arrived today. We're delighted with the result, price & the quick service. You could say 'Job Well Done'!
We'd definitely recommend you to anyone else wanting new seats for their furniture.
Thank you again - Hamish & Judith ( We sat in them for quite a while yesterday afternoon & they're really comfortable!! Regards Judith)
Many thanks - the order arrived this morning and cushions excellent. AB
The day I received my Labrador's bean bag nest, I unpacked it and dropped it onto the floor, Chelsea my dog sniffed it and promptly climbed on it and went to sleep. Now she doesn't want to get onto my sofa anymore and I can't get her up out of her nest. The quality of the bag is excellent and well worth the money especially now I have my sofa back. So many thanks to all at the Bala Factory Shop.
Di Moxon
The 3 dog beds arrived this am. Impressed with the quality and your prompt service. I found the spare cover. The dogs have each found their chosen bed and have hardly stirred. One of them used to sit on my feet where ever I was even playing the foot pedals of my organ... Not Now! Thank you so much.
mrs j. gardiner
Just a quick note to say Millie's coat has arrived safely and she wore it out this morning and it is a super fit. Many, many thanks for your help over the fitting of it for her, let's hope she has a few good years left now to enjoy it.
Best wishes for a very Happy New Year, Janet and Millie Spooner
wanted to thank you for the bean bag that I ordered from your website on Monday, which arrived this morning. It was intended to be a Christmas present for our chocolate Labrador, Hugo, but he was so excited by the rather large parcel that had arrived that I just had to let him try it out. It is just what I had been looking for both in terms of size, colour and the support it offers and, as you will see from the attached photos, it wasn’t long before he was fast asleep so it is obviously a huge hit with him too, which is most important!
With grateful thanks for the perfect product and your efficient service.
Kind regards, Catherine Charrison & Hugo
Have received the cusions, they are great.
Thanks.Geoff Date Totnes
I have looked in the shops and can not find quality beds like yours
Anne MCQUIRE
Thank you for the quick service. The cushions you made us they are just what we wanted.
Mrs Parkyn
All items arrived safe and sound Thursday, many thanks, glad to have
done business.
Malcolm.(and Benny) Italy
Ages ago you asked us for a photo of the cushions you supplied us We waited and waited for a summer day, but none ever came!Here’s the best we could do.Hope it’s OK.
Jeremy & Barbara Atkins
I am Margaret of Guilsfield and I have just picked up my bean bag nest from the Post Office. They tried to deliver it at home yesterday but as I was at work, they took it back to the Depot for collection today.. just want to say how thrilled to bits I am with it, I am sure my Willow will love it when I give it to him on his birthday! It was so kind of you to send me all those samples to choose from, you must have thought me a fusspot!t is a lovely nest and all my work colleagues are very impressed too and not only with the nest but with the overall fantastic personal service you have provided me with and the super-efficient speed at which it was sent out to me Thank you very much once again and I shall not hesitate to recommend you in the future.Many thanks to you all. Marg..
Just to say thank you for the two dog beds you sent last week. They arrived on Tuesday morning & I only order them on Friday (standard post). Our border collie is doing Ok with the bean bag (his sofa) – he lies on it in the evening when we are in the sitting room. Last night he even went onto it without inviting him, so I think it be well used.
Thanks for the prompt delivery Susan Pollard Milnthorpe, Cumbria

Ages ago you asked us for a photo of the cushions you supplied us.We waited and waited for a summer day, but none ever came!
Here’s the best we could do.Hope it’s OK.
Jeremy & Barbara Atkins
Good Afternoon
The Terrier Tunnel l ordered arrived a little while ago.
l am very pleased with it and so is my dog Sam.
The quality is very good value for money. l would highly recommend you
Thank you very much
Yours Sincerely
Pamela Powney (Mrs)
Just want to say how impressed I am with the two dog beds I purchased before Christmas.They are exactly as described on your web site and really are the best we have ever had.Our two dogs settled in them immediately and our younger dog has given up sneaking on to our bed in favor of the new one. Also excellent service.
Thank you. Maureen Davies (Warrington)
The Dogs new bed arrived at 0730 hrs this morning, having only been ordered last Saturday. Delighted with the delivery and the Packing, and am impressed with the quality of manufacture and material. The Dog took possession immediately, and seems very happy with it. Thank you for the wonderful service.. George Williams.
Hello Bala,
Thanks for the dog nest you sent this week. It is Gorgeous and my
friends all want one. Passed on your details
sofia
Friday Dear A Johnson, Many thanks for the fantastic pet nests that arrived today. The service has been super quick - I wasn't expecting them to arrive till next Friday!!! Mollie thinks that they are the best - she will hardly come off them at the moment - she does look so cosy and comfy. Fantastic service, excellent product and will certainly be promoting your company to the folk here in Easter Ross. With kind regards, Catherine Richmond
Thank you for sending the bean bag so quickly; it arrived today and I
haven't had a peep out of the dog since then. He looked a bit sheepish and
guilty for a while whenever I looked at him; I think he thought it couldn't
possibly be meant for him!
Best wishes
Alison Ashton
(A belated 'thank you' for the 2 dog beds you sent me. You were just off to
Badminton when I placed my order and they were delivered so promptly on your
return. They are a great success, both my labs love them, they are so comfy,
(I know, I have tried them too!)
A very successful purchase. Many thanks Sue Nicholson Somerset )
(received the covers today thanks. It was very good of you to put the repaired one back in too. I really appreciate that.(Denise))
(Dear Bala, Many thanks for sending Merlin's new raincoat so quickly and for being so helpful; the new coat fits him perfectly and he seems quite happy to wear it! Thanks again, Tammy)
(would like to thank you very much for your wonderful, efficient and personal service. Our pet beds arrived today and I am very pleased with them, so are our dogs. I shall not hesitate to ring you in the future and shall recommend you to my friends. Jo pattinson from Walney Island)
Many thanks for my cool new bed. I thought you might like to put a picture to
my name. Here's some that have appeared recently in Dogs Today. Hope you like
them.
love
Roddy Dog
PS. The "worried picture" is in October's edition of Dogs Today again
(pages 4 and 56). If you want a model for your beds- I'll be keen!
Dear all at Bala,Thank you very much for my recent order I have just received. The beds are absolutely great. Thomas my HUGE cat is enjoying his and the dogs love their beds too, what a great buy. It was very funny to see Thomas perched on the smaller nest bed I had ordered from you before whilst Sam (tiny cat) was somewhere in the middle of the big one!! Dogs are sticking to theirs like glue, will try to get a picture and forward to you all.Thanks once again, Deborah Mears
Brodie I just grew and had to
make Do
Now I am very Happy with my new bed
Mr. & Mrs. B.H. Newton, Stratfield Mortimer .
William age 8 months & Chester age 12
From Anne H Furlong of Chorley Lancashire
Some Photos sent to Bala over the years
In & out can you guess which
From Alex & Chris Garry of Crawley W. Sussex